The Order Process...

Okay, this is the order process I've had to go through to get my 7 tubs of protein powder for lifting. I implore you, follow this very carefully and let me know if you've ever had more asinine non-service in your life. Thanks.

April 20, 2006
Order Number: 229
Detailed Invoice: 7 x Cytogainer 6.6 lbs (CS-CYTO6POUN) = $207.9
Flavor: cookies and cream

May 10, 2006
e-mail from Brent to Vitaplus...

I still haven't gotten the two of the containers. Are these on backorder? Are they shipping? I know I've already been charged, so I thought I'd check in on this again.

Brent Nelson

May 17, 2006
e-mail from Brent to Vitaplus after receiving no response to the previous one...

Never had lack of service like this from you before, so just checking if everything is okay. I think a month would be plenty of time to at least tell me if the items or on backorder or what's going on. Thanks.

Brent

May 17, 2006
response from Vitaplus...

It was sent out awhile ago.

Eddie Molina

May 17, 2006
e-mail response from Brent to Vitaplus...

Do you have any tracking info, because I never got it.

Brent

May 17, 2006
response from Vitaplus...





















May 17, 2006
e-mail response from Brent to Vitaplus...

Correct me if I'm wrong but wouldn't this be the single container, not the two I'm missing? It only weighed 7 pounds (which is only 1 container) and I'm missing two (which should have weighed 13 or 14 pounds). Right? Paging first grade...

May 23, 2006
e-mail from Brent to Vitaplus after receiving no response to the previous one...

Any word on this? I really don't think you've answered my question. There should be tracking numbers that correspond to about 45 pounds of shipments. Help (of any sort) would be fantastic at this point. Thanks.

Brent

May 23, 2006
response from Vitaplus...

another one went out to you bro.

Eddie Molina

May 23, 2006
e-mail response from Brent to Vitaplus...

So, you've been playing me the whole time and never sent it, yet charged me for it a month ago. Well played horrible-business owner, well played indeed. Maybe Enron could teach you a couple more accounting tricks to boost your profits. I hear Kenneth Lay might need a job, and there seems to be some synergy between you two. Look into it...